Last week I got a frantic call from a prospective client, he’d just been told by a care facility the family needed to pay as a RAD (refundable accommodation deposit) for their Mum to enter care. They didn’t have it and were worried about what to do!
As there was considerable confusion about their Mum’s financial assets, I sent them to Centrelink to find out what was on record. It was important to be clear about what she owns as it would impact her entry to aged care and the future fees the family would pay for her care.
It turns out when they visited Centrelink they discovered there’s a small investment they didn’t know about, and not much more. It’s certainly not enough to require a RAD to be paid.
For the family this is a golden opportunity…
Instead of being pressured to pay a RAD, the family are in territory where they won’t have to pay a RAD or pay lots of extra fees for Mum’s care.
To help make the process of Mum’s entry to care smoother, I’ve explained to them what they need to do. And more importantly, I’ve explained what they need to tell the aged care facility so they can secure Mum’s permanent entry to care.